Privacy Policy – IndiaMach

Last Updated: 17-Nov-2025

Welcome to IndiaMach (“Company”, “we”, “our”, “us”).
We operate IndiaMach.com, a platform that allows users to buy, sell, and list new or used industrial machinery across India.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website, mobile site, or any service provided by IndiaMach (“Platform”).

By accessing or using IndiaMach, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide a safe, efficient, and personalized experience:

1.1 Personal Information

When you use IndiaMach, we may collect:

Full Name
Email Address
Phone Number
Business/Company Name
GST Number (optional)
Address / Location
Identity verification details (only if required)

1.2 Listing Information

If you list machines on IndiaMach, we collect:

Machine specifications
Machine photos & videos
Pricing details
Usage history
Location of machine
Any additional description shared by you

1.3 Automatically Collected Information

We may automatically collect information such as:

IP address
Device details
Browser type
Pages visited
Time spent on the platform
Cookies and tracking data
Referring URLs

1.4 Communication Data

This includes:

Messages between buyers and sellers
Enquiry forms
Support chats or emails

This helps us maintain transparency and prevent fraud.

2. How We Use Your Information

We use your information to:

Create and manage your account
Verify your identity (if required)
Allow you to list or buy machines
Display your machine listings publicly
Facilitate communication between buyers and sellers
Improve the platform experience
Send important notifications, updates, or promotional material
Prevent fraud and protect users
Analyze traffic and usage patterns
Offer customer support

We do not sell your personal data to any third-party for profit.

3. How We Share Your Information

We may share your information in the following cases:

3.1 With Buyers and Sellers

Your contact details (phone number, email, location) are shared with:

Buyers who contact you for your listing
Sellers when you enquire about their machine

This is essential for the platform to function.

3.2 With Service Providers

We may share data with trusted partners for:

Hosting & infrastructure
Analytics
SMS/Email communication
Payment processing (if applicable)

All partners follow strict data protection standards.

3.3 Legal Requirements

We may disclose information if:

Required by law
Requested by government authorities
Needed to protect our platform, users, or the public

4. Cookies & Tracking Technologies

IndiaMach uses:

Cookies
Web beacons
Analytics tools (Google Analytics, Meta Pixel)

These help us:

Improve user experience
Analyze traffic
Save your preferences
Show relevant ads

You may disable cookies through your browser settings, but some features may not work properly.

5. Data Security

We take strong measures to protect your information:

Encrypted data transmission
Secure servers
Restricted access to personal data
Regular platform security audits

However, no online method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may:

Access your personal information
Update or edit your details
Delete your account
Request deletion of your personal data (subject to verification)

7. Data Retention

We retain your data as long as:

Your account is active
Your machine listings are active
It is required for legal, security, or operational reasons

Once deleted, some information may remain in backup archives for a limited period.

8. Third-Party Links

IndiaMach may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
Please review their privacy policies independently.